Yesterday was my first time being in the situation room of Black Friday. Having most of my product experience in the travel industry, Black Friday is not a big day for travel companies. In fashion, it is different.
It is interesting to see the amount of preparation that goes into it. Consumers go shop, while developers make sure their services and apps can stand the load.
On the big day, everyone is glued to a screen looking at dashboards, and monitoring the chat. Going inside the room you feel the intensity.
At some point it felt like a rocket launch, multiple locations, dashboards and too many screens. It was only missing the commentary of rocket launches.